Lived Experience Forum

[CannonSalt]

After a girl had worked for two years to earn enough money to go on a school trip to New York, she became too depressed to go - and she could not get a refund from the travel insurer, because mental illness is commonly excluded from insurance policies in the fine print. 

'It's not about the money': Melbourne woman takes on insurance industry over mental illness travel e...

Four years later... the Victorian Civil and Administrative Tribunal found that the insurer had directly discriminated against her, which has implications for travel, income and life insurance policies.

Woman hopeful others with depression will be covered by travel insurance after landmark court win ov...